At MyHome, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.
By using MyHome, you agree to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, submit an enquiry, register an account, or request property information, we may collect:
- Full Name
- Email Address
- Phone Number
- Company Name (if applicable)
- Property Preferences
- Any information you provide in messages or enquiry forms
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time and Date of Visit
- Referring Website
- Cookies and Similar Technologies
How We Use Your Information
We use your information to:
- Respond to property enquiries.
- Help you connect with property agents or sellers.
- Provide customer support.
- Improve website performance and user experience.
- Personalize property recommendations.
- Send updates, newsletters, or promotional communications (only where permitted).
- Prevent fraud and enhance website security.
- Comply with legal obligations.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences.
- Analyze website traffic.
- Improve website functionality.
- Measure marketing performance.
You can disable cookies through your browser settings, although some website features may not function correctly.
Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Property agents, developers, or property owners when you submit an enquiry.
- Service providers who assist in operating our website.
- Analytics providers.
- Payment providers (if applicable).
- Government authorities where required by law.
All third-party providers are expected to protect your information appropriately.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we strive to protect your information, no method of internet transmission is completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services.
- Fulfil legal obligations.
- Resolve disputes.
- Enforce our agreements.
When information is no longer required, it is securely deleted or anonymized where appropriate.
Third-Party Links
Our website may contain links to third-party websites, including mortgage providers, legal services, developers, or other property-related businesses.
We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing personal information.
Your Rights
Depending on the laws applicable to your location, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your personal information.
- Restrict or object to certain processing.
- Withdraw consent where processing is based on consent.
- Request a copy of your personal data.
To exercise these rights, please contact us using the information provided below.
Children’s Privacy
Our website is intended for individuals aged 18 years or older. We do not knowingly collect personal information from children under the age of 18.
If we become aware that a child has provided personal information, we will take reasonable steps to delete it.
International Data Transfers
If your information is transferred or processed outside your country of residence, we will take reasonable measures to ensure that your data receives an appropriate level of protection in accordance with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date. Continued use of the website after changes are published constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the Contact Us page on our website.
We will make reasonable efforts to respond to your enquiry as promptly as possible.